Leaders usually wrestle to get full, unfiltered info from the folks round them. This wealth of unstated info represents an ideal untapped useful resource for right this moment’s leaders, and but most stay at a loss for the way to reliably entry it. Widespread ways for overcoming this drawback, resembling taking one other’s perspective or studying their physique language, merely aren’t enough. Analysis reveals that if you wish to be taught what these round you actually assume, really feel, and know, there’s just one dependable technique: asking them. The writer presents a five-step course of for leaders to faucet into the hidden insights of these round them.