Printed on November 19, 2014
If you happen to attempt to reset your password and don’t get an electronic mail from the Market, it’s possible you’ll be utilizing the incorrect username. To be sure you’re utilizing the fitting username and to log again in, comply with 2 steps:
- Retrieve your username
- Reset your password
Be certain you’re utilizing the fitting username and retrieve it
- If you happen to created your Market account earlier than February 2014, your username most likely isn’t your electronic mail tackle. Learn the necessities for creating usernames. This will remind you of the username you created.
- If you happen to can’t bear in mind your username, click on on “Forgot your username?”
- You’ll have to reply your 3 safety questions accurately to recuperate your username.
- After you reply the questions accurately, you’ll get an electronic mail on the tackle you offered while you arrange your account. (That might not be the e-mail account you utilize usually. If you happen to don’t get an electronic mail, examine your spam or electronic mail folder, or examine every other electronic mail account you will have used.)
- The e-mail will let you know what your username is.
- Use that username to log into your Market account.
- Now you possibly can change your password.
Change your password
- If you happen to’ve forgotten your password or need to change it, click on on “Forgot your password?” You’ll get an electronic mail on the tackle you offered while you arrange your account. (That might not be the e-mail account you utilize usually. If you happen to don’t get an electronic mail, examine your spam or electronic mail folder, or examine every other electronic mail account you will have used.)
- When you get the e-mail, click on the hyperlink within the electronic mail, comply with the instructions, and select a brand new password. If that doesn’t work, minimize and paste the hyperlink into your net browser.
- Use your right username and new password to log into your Market account.
